Contact & Support
How to get help with Mast Archer and Mast Tattoo equipment — and where each question goes.
Bought a Mast Archer or Mast Tattoo Machine on Amazon?
Shipping, payments, returns, refunds, warranty claims, defective units, missing parts, and complaints are all handled directly by Amazon for any purchase made through Amazon. Their support team has your order details, can issue refunds, arrange returns, and route warranty claims to the manufacturer — that is the fastest path to a resolution.
- Track an order, change delivery, or report a missing package
- Start a return or request a refund
- Report a defective unit, damaged tattoo machine, or missing accessory
- Submit a warranty claim (Amazon routes it to the manufacturer)
Product Questions Before Buying
Specs, stroke length, battery runtime, cartridge compatibility, accessories, and replacement parts are answered directly on each Mast listing — the manufacturer responds in the Customer Questions & Answers section, and verified buyers add their own notes. That is the most reliable place to confirm details before purchase.
Browse Mast Tattoo on AmazonManufacturer Contact
Mast Tattoo machines are produced by the manufacturer below. Use this contact only for questions Amazon support cannot resolve — anything related to an Amazon purchase still goes through Amazon for the fastest result.
- Address
- Flat D19, 5/F, KA Wing Industrial Building, No. 19–21 Ng Fong Street, San Po Kong, Kowloon, Hong Kong
- [email protected]
- Hours
- Monday–Friday, 9:00 AM – 6:00 PM (UTC +8)
Site Administration
For inquiries specifically about this website, please use the contact details listed in the domain's WHOIS record. We cannot assist with orders, returns, refunds, payments, or product support — those are handled by Amazon and the manufacturer.